State Farm® Insurance Agent Kathy Leslie Wall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jay Caton
April 30, 2026
5
out of
5
rating by Jay Caton
"Kathy Wall's agency is always a pleasure to work with. Very professional and consistently courteous. Brandon Williams handles my account and is truly top notch in every way. He is very responsive and customer focused!"
We responded:
"Mr. Caton, I really appreciate you taking the time to review our customer service. Brandon Williams is an important member of our team and I am glad you see him the way we all do. Thank you for your kind words! - Kathy L. Wall, Your State Farm Agent"
Jasmine Smith
April 29, 2026
5
out of
5
rating by Jasmine Smith
"Kathy and her team are so nice and helpful! They are always checking in and making sure I get the best rates. They are sure to leave no stone unturned."
We responded:
"Wow, Jasmine, thank you so much for the Google review! We are always looking for a way to be as helpful as we can with good rates and great service. Thanks for noticing! - Kathy L. Wall, Your Good Neighbor Agent"
Fred Sandoval
April 28, 2026
5
out of
5
rating by Fred Sandoval
"I love the State Farm Branch office. Brandon Williams is my Account Manager and always takes the time to take my calls and answers my questions. If he is not available to talk he always calls me back in a timely manner. Everyone that I have spoke with at this office has been very professional and makes me feel at ease. Thank you State Farm!!"
We responded:
"Hello Fred. Small business customers like you are an important part of our Agency. We will do everything we can to help you manage your risk and provide the help you need. THANK YOU FOR YOUR BUSINESS! - Kathy L. Wall, Your State Farm Agent"
Viswanathan Venkataraman
April 23, 2026
5
out of
5
rating by Viswanathan Venkataraman
"Couple of very important valuable aspects I would like to add- After being with a highly reputable national insurance for my personal needs (Auto and Home) for more than 35 years, I switched over to Kathy's State Farm due to suggestions made my good friends and I am so glad that I did. At times, Customer Loyalty doesn't get appreciated by big companies!! Also, I would like to give out a shout out to Mr. Thomas Oswalt for his consistent and plesant customer service skills. I will rank him (Tom) very highly! - 4/23/26 Excellent team work by everyone in Kathy Wall’s State Farm Agency. I would like to recognize Mr. Brandon Williams who assisted with my request real quickly. Thanks Brandon. - -Venkat"
We responded:
"Thank you, Venkat! I am so pleased to hear that we quickly took care of your auto insurance, your home insurance and more. Thank you for the feedback... it means a lot to us! - Kathy L. Wall, Your State Farm Agent"
WRD Carty
April 17, 2026
5
out of
5
rating by WRD Carty
"Kathy is great! AND I’ve mostly dealt with Brandon Williams who is an absolute gem. Responsive, knowledgeable, funny, patient, helpful."
We responded:
"Mr. Carty: It means a lot to all of us at Kathy Wall State Farm to have the opportunity to serve good customers like you here in the neighborhood. Thank you for being a State Farm customer and an important part of our Agency. - Kathy L. Wall, State Farm Agent "
Kevin Crawford
April 1, 2026
5
out of
5
rating by Kevin Crawford
"All the agents at State Farm are very professional. Anytime I have a question, it is responded to quickly, friendly, and easy to understand👍"
We responded:
"Kevin, give us a call any time for 24-hour Good Neighbor Service! -- Kathy L. Wall, State Farm Agent"
Jhon Garcia
April 1, 2026
5
out of
5
rating by Jhon Garcia
"Laura walked me through every step , stay patient got understanding before answering any questions i would have."
We responded:
"You came to the right place for insurance answers! Thank you so much for taking time to post this review. We appreciate the trust you place in our agency. - Kathy L. Wall, Your Good Neighbor Agent"
Stephanie Allen-Adams
March 27, 2026
5
out of
5
rating by Stephanie Allen-Adams
"Kathy Wall and her team are the best! I met with Tom Oswalt. He was kind, patient, knowledgeable, and funny. He was thorough and took the time to help me understand all my policies! I highly recommend this team! Thank you Tom!"
We responded:
"Stephanie: I'm sorry I had to let Tom have a vacation this week... I prevented him from seeing your online review! I am just kidding of course, but I DO THANK YOU for the 5-star insider report on our business. Tom is top of the class in many ways at Kathy Wall State Farm. Thank you for the acknowledgement of our service to you. -- Kathy Leslie Wall, Your State Farm Agent"
Jing Jing
March 19, 2026
5
out of
5
rating by Jing Jing
"Great service! I like them."
We responded:
"Nice review! We like you, too! We appreciate the trust you place in us at Kathy Wall State Farm :) Please call us any time for Good Neighbor Service! - Steven Cassidy, Kathy Wall State Farm"
Hallie O'Connor
March 15, 2026
5
out of
5
rating by Hallie O'Connor
"Kathy and her team are professional and knowledgeable. Highly recommend."
We responded:
"Good morning, Hallie! Thank you for your thoughtful review of our State Farm Agency. Have a great week coming up... Kathy L. Wall, Your State Farm Agent"
Roxann Dollins
March 13, 2026
5
out of
5
rating by Roxann Dollins
"Brandon is very knowledgeable and extremely helpful regarding our insurance coverage. He's always professional and responds to my needs in a timely manner. I know that when Brandon helps me with something, he will do an excellent job and take care of everything. It's a pleasure to work with him!"
We responded:
"Hi Roxann, What a great way to start a new work week to read your review! Thank you so very much. It means a lot to hear from our best customers like you. - Kathy L. Wall, State Farm Agent"
Cyn Mendez
March 13, 2026
5
out of
5
rating by Cyn Mendez
"We don't often post reviews, but in this instance, we felt that Yessenia Flores was most deserving of recognition for her patience and genuine kindness. Yessenia took time from her busy schedule to explain the upcoming migration and stayed on the line with us to answer our questions and guide us through the entire process of signing and returning electronic document. She was very cordial, and professional throughout our interaction. State Farm truly does have a gem of an employee in Yessenia, she is amazing at her job, and certainly deserves kudos for going above and beyond. Thanks again for showing us such kindness, understanding, and patience Yessenia."
We responded:
"Ms. Mendez: I can't thank you enough for your thoughtful review. I especially thank you for the kind words about Yessenia. It means a lot to all of us at the Agency. - Kathy L. Wall, Your Good Neighbor Agent"
William Crain
March 10, 2026
5
out of
5
rating by William Crain
"Everyone was kind and knowledgeable, would definitely recommend."
We responded:
"Hello, Mr. Crain. I am glad we were able to help you recently. Taking time to review our work means a lot to us. We appreciate the trust you place in our Agency. - Kathy L. Wall, Your State Farm Agent"
Terah Clemons
March 6, 2026
5
out of
5
rating by Terah Clemons
"Brandon was very helpful getting my renters insurance set up and ready to go for my upcoming move!"
We responded:
"Hello Terah: I am glad we were able to help you with Renters insurance at your new residence. I hope your move coming up soon goes smoothly. We will need to update your address on your auto as well in a few days; we will time that to match up with your move... You will need evidence of insurance showing your new address to update your Texas Driver License. Will send that to you in a few days. Please let us know if there is anything else we can do for you. - Kathy L. Wall, Your Good Neighbor Agent"
Susan Dunleavy
March 5, 2026
5
out of
5
rating by Susan Dunleavy
"Professional, kind and competent! Great agent!!"
We responded:
"Hi, Susan! Thank you so much for your kind words. It means a lot to me! And to our Agency. Please let me know if we can do anything else for you! - Brandon Williams, Kathy Wall State Farm"
Rahul Kummari
February 20, 2026
5
out of
5
rating by Rahul Kummari
"Jasmine provided excellent customer service! She was responsive, knowledgeable, and made sure I understood all my coverage options. I truly appreciate her support. Thank you, Jasmine!"
We responded:
"Mr. Kummari, thank you for taking the time to review one of our North Texas State Farm agents and team member Jasmine. We appreciate the confidence you place in State Farm. - Kathy L Wall, Agent. Dallas Texas"
Jordan Spangler
February 4, 2026
5
out of
5
rating by Jordan Spangler
"I have been with Kathy Wall State Farm for years. They are incredibly knowledgeable and helpful. Brandon is fantastic, quick to respond, and very helpful!"
We responded:
"Hello Jordan! Thank you so much for the pat on the back for Brandon in my office. We try our best to help our customers with their insurance coverage quickly and accurately. I am glad we were able to assist you. Please call us any time for help. - Kathy L. Wall, Your State Farm Agent"
Alec Cruseturner
January 29, 2026
5
out of
5
rating by Alec Cruseturner
"We had a great experience working with Brandon Williams to get coverage on auto and home. He was informative and thorough with his explanation of coverage and options."
We responded:
"Alec, thank you so much for taking the time to review our Agency. Reviews like yours mean a lot to our small business. Thank you! - Kathy L. Wall, Your Good Neighbor Agent"
Sakhiullah Safar
January 26, 2026
5
out of
5
rating by Sakhiullah Safar
"I am really happy and 100% agree about the customer service of State Farm company, especially from one of the employees named Alexander. He is so nice always positive response"
We responded:
"Thanks so much for the review! Alex will be getting a pat on the back from all of us at State Farm this week. I'm glad we were able to help with your insurance needs. - Kathy L Wall, Your Good Neighbor Agent"
Vivian Le
January 23, 2026
5
out of
5
rating by Vivian Le
"This is the way insurance should be. Friendly. Warm. Kind and Professional. Kathy, Brandon, and the entire State Farm team really work with you to help you understand the ins and outs of the insurance world and what it means for your home, car, and family."
We responded:
"Vivian, What a nice warm surprise on a icy winter Monday morning to see your comments about our work with you. We really do appreciate the opportunity to provide the service you need and manage the risks of everyday life. Stay warm today and take care! - Kathy L. Wall, Agent, State Farm Insurance"
Theresa Jud
January 22, 2026
5
out of
5
rating by Theresa Jud
"Brandon Williams is the most knowledgable and helpful agent I have ever had. State Farm is a great insurance company. Good service and good rates."
We responded:
"Ms. Jud: Thank you for your kind words and more. It's great having a long-term customer like you take the time to inform others about your relationship with our agency. We appreciate you, and all of us in the Agency want to wish you all the best on this cold winter day! - Kathy L. Wall, Your Good Neighbor Agent."
Tiare Wolfgramm
January 14, 2026
5
out of
5
rating by Tiare Wolfgramm
"I worked with Veronica and she was phenomenal. Extremely knowledgeable and helpful. Will continue to stay with StateFarm!"
We responded:
"Tiare: It was my pleasure to be of service to you! Please call on us any time to help with your auto and renters insurance. Have a great 2026! - Veronica Fortiz, Kathy Wall State Farm Agency"
Troy Cobb
January 10, 2026
5
out of
5
rating by Troy Cobb
"Kind and considerate. Takes time to listen, and to discuss options best for your family."
We responded:
"Troy, thank you for taking the time to review our work. All of us at Kathy Wall State Farm on Lovers Lane appreciate your kindness and we appreciate you! -- Kathy L. Wall, Your State Farm Agent"
Chris Clark
January 7, 2026
5
out of
5
rating by Chris Clark
"Customer service is fantastic Brandon over at the Preston and lovers location was nothing short of very professional very nice and just a real pleasure to work with"
We responded:
"High five, Chris! Thanks for taking the time to express your happiness with our service. And I'll be sure and give Brandon another pat on the back for his meaningful help to you. Please contact us again for your State Farm Insurance needs -- Kathy L. Wall, Your State Agent"
Jamie Stephenson
January 6, 2026
5
out of
5
rating by Jamie Stephenson
"Brandon Williams gave us outstanding assistance in setting up our rental policy. Thank you."
We responded:
"Jamie, Thank you for taking time to review our team. It's a privilege to serve a gentleman of your stature. -- Kathy L Wall, Your State Farm Agent"