State Farm® Insurance Agent Kathy Leslie Wall

"Dealing with car insurance is already tedious as is. With so many changes occurring, it's easy to get lost and frustrated with it all. Justin Ramirez was able to not only answer all of my questions but also help me become knowledgable with my policy. Extending his time and help says a lot about his work ethic and a pure demonstration of what going above and beyond looks like."

"I’m a mortgage lender in Dallas, so we see different insurance companies all the time. I’ve known and done business with Kathy Wall and her team for 15+ years and they are world class. We just had an important insurance escalation this week and Brandon Williams had tremendous service with excellent communication and follow through. Can’t recommend them high enough - no brainer. Great people and wonderful service! ~JD"

"I want to give a shoutout to my guy Brandon Williams! Every time I speak with him, he greets me with a positive attitude and, quite frankly, he displays the highest degree of customer service that I’ve ever experienced. He also talks to me like he knows me from down the block which is rare these days. A true gem!"

"They are so friendly and attentive and they just cannot do enough for you, I have had to deal with this office so many times and have left happy every single time"

"I’ve been with Kathy for two years. My rate is 30% lower than what I previously had and customer service is outstanding!! Same day resolution on any questions or changes. By far the best insurance company I have dealt with in over a decade. If you’re looking to have individual customer service and not just a random call center, look no furthers."

"Wonderful experience with this team! John was a consummate professional and demonstrated incredible attention to detail. Glad I made the switch from another large provider to Kathy Wall and her State Farm team!"

"GREAT TO DEAL WITH AND STRAIGHT FORWARD"

"Very happy being insured thru Kathy Wall’s State Farm. I only had to call office a couple times but I was taken care of and felt important."

"Marlene and John are always such a pleasure to do business with! I was quoted and insured within 24 hours and saved a lot of money on my premiums. Kathy Wall StateFarm is 10/10 I won’t take my business anywhere else!"

"Another driver hit my vehicle in January of 2023 and Justin Ramirez was very responsive, helpful, informative and kind during the stressful time following the accident and months to follow."

"I worked with Michelle Frank. She went above and beyond to educate me on appropriate policy choices and did extra legwork to make sure I had the documentation to receive a discount on our homeowner policy. I spoke with four other agents at other companies while shopping and she was clearly the best. She truly earned our business."

"We just moved to Texas and Kathy made the insurance move very easy thank you"

"Got my Commercial Vehicle Insurance Quoted and Insured the same day with much better coverage. Saved me over $2k a year in Premiums. Thanks State Farm.."

"Jennifer got back to me quickly and got everything done exactly how I needed it done. She took the initiative to research an item needing clarification, and that initiative is a rare thing in the customer service world. Thank you!"

"I initially told my wife we could make a claim when her jewellry was stolen on a train in Portugal, but we would probably never get anything and it would likely take forever and be a huge hassle. Was I totally wrong on every account! It could not have been easier or faster, and we received the max our policy allowed. We highly recommend State Farm and Kathy Wall's agency in particular."

"They are extremely responsive and the main reason I haven’t left Statefarm. This is by far the best office I’ve every worked with and they have done training for my new drivers and helped get things done right elsewhere!"

"There is more to insurance than great rates...it is great service. Kathy Wall's group has a 5 Star rating from me for rates and service. Thank you for caring!!"

"Everybody including me has insurance horror stories, but I have never had a bad experience here. Whenever I need to reach out to them it is always quick and painless, I am never put on hold, I never feel like they are trying to take advantage or avoid helping me, they are just helpful and kind and efficient."

"Kathy Wall’s office is very well run! The team is professional and friendly. Team member Ashley Lugo is fantastic and very prompt in working with her. I highly recommend working with her."

"Great service and rates! Veronica made the process easy and efficient!"

"Berry good"

"Kathy and her team provide excellent service. Everyone that I have dealt with on a number of issues have been very knowledgeable and helpful. I have had all of my insurance with State Farm for many years!"